Although we do our best not to request any additional information, we may require documentation to confirm your identity.
If you received a request for additional documents, please scan or photograph them and submit them in one of the following ways:
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Reply directly to the email and add your documents as an attachment. If you’re sending multiple documents, please attach them all to one email
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Use the contact us form to submit your documents.
Please keep in mind:
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Documents need to be clear and legible
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Make sure you’re sending all documents that were requested in one email
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Please use .jpeg or .pdf format only
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Keep the file size below 3MB for each document
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