Although we do our best not to request any additional information, we may require documentation to confirm your identity.

If you received a request for additional documents, please scan or photograph them and submit them in one of the following ways:

  • Reply directly to the email and add your documents as an attachment. If you’re sending multiple documents, please attach them all to one email

  • Use the contact us form to submit your documents.

Please keep in mind:

  • Documents need to be clear and legible

  • Make sure you’re sending all documents that were requested in one email

  • Please use .jpeg or .pdf format only

  • Keep the file size below 3MB for each document


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