Although we do our best not to request any additional information, we may require documentation to confirm your identity.
If you received a request for additional documents, please scan or photograph them and submit them in one of the following ways:
Reply directly to the email and add your documents as an attachment. If you’re sending multiple documents, please attach them all to one email
Use the contact us form to submit your documents.
Please keep in mind:
Documents need to be clear and legible
Make sure you’re sending all documents that were requested in one email
Please use .jpeg or .pdf format only
Keep the file size below 3MB for each document
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